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App Rejected - Unable to install Application

HI all...

My first attempt at submitting an app got rejected.  Apparently testers are unable to install the application.  I did a simple watch face based on the analog clock example in the wearable SDK.   I got a screen shot (which I cannot attach) that is in Koren, so not helpful.  Is there a place to see more info on the defect below? do we have access to the QA tool used?  When I run this app through emulator or my Gear 2 Neo it works without issue.  

I have gone through all suggested documentation below and don't see an issue.  

 To improve Certification Pass Rate, we recommend to read below 3 tyeps of Guides carefully. These are available in English/Korean/Chinses.
   1. Quick Guide :
    9 commmon mistakes made by sellers when they develop and register their applications, and which often result in rejecting the applications.
   2. Top 10 Failures and Tips :
    Top 10 failures according to their frequencies in '12 and the solutions of them.
   3. Self-Check List :
    The guide for developers to check main functions and policies which they might violate before registering their applications.

Any advice is greatly appreciated.

 

Thanks, Jeff

Example Defect

Detected Device # Defect ID Test Category Title Test Result Clause Attached Image or Video
Gear 2 - Premium Galaxy (fHD) 1 12404954 Ad-Hoc Unable to install application <Defect>
Unable to install the application after download

<Procedure>
1. Install the application

<Expected Result>
The application should be installed without error
- Ad-Hoc.png

Responses

1 댓글
jeff maddox

As a follow up...

I ran the web checker as mentioned in another thread and got the following failed results (all else passed). Again this is a watch face app only.

Do appreciate any help

Thanks

Jeff

package config elements
Checking whether all elements in config.xml are valid.
FAILED
  • ErrorThe element ''tizen:category'' does not exist under ''widget''. in file config.xml, line 2
    Evidence: <widget xmlns="http://www.w3.org/ns/widgets" xmlns:tizen="http://tizen.org/ns/widgets" id="http://yourdomain/maddoxmultimedia" version="1.0.1" height="320" width="320" viewmodes="maximized">
package elements attributes
Checking whether attributes of elements in config.xml are valid.
FAILED
  • ErrorAbout the attribute ''name'' of the element ''tizen:category'', its value ''com.samsung.wmanager.WATCH_CLOCK'' is invalid. in file config.xml, line 5
  • ErrorAbout the element ''tizen:setting'', its property ''hwkey-event'' should not exist. in file config.xml, line 10
    Evidence: <tizen:setting background-support="enable" encryption="disable" hwkey-event="enable"/>