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Management: Installation or uninstallation is not working temporarily

Hello everyone,

I would like to ask for your help

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We are getting this error in our Tizen IDE (2.3.1) when we try to Run the app in a Samsung Z1

Management: Installation or uninstallation is not working temporarily.

'processing result : FATAL_ERROR [61] failed'

We have already tried the following:

1. Check the Security Profiles in Window - Preferences - Tizen SDK - Security Profiles

2. Registered the author and device profile in Samsung Developers through Register Certificate in Tizen

3. Clicked the "Permit to Install Applications" and said "Succeeded to upload a certificate"

4. Cleaned the project, but still no progress.

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Currently, I am not sure where the problem lies. If you can give us insight on the problem and how to fix it, that would be very helpful.

Thank you very much

- Michael

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Responses

6 댓글
Jeongsu Kim

It is not enough to know the reason.

Please copy and paste here the content of "Log" window after installing your application.

Alex Dem

Hi, fyi:
https://developer.tizen.org/community/tip-tech/trouble-shooting-certification
Try to check your case.
Alexey.

Alex Dem

also, fyi:
If regarding Z1 : did you install Certificate extension (did you use 2.3.1 sdk?) and have got certificate for your device (using device DUID) successfully?

https://developer.tizen.org/forums/native-application-development/installing-app-on-device
https://developer.tizen.org/forums/native-application-development/problems-installing-tpk-on-samsung-z1

Alexey.

Michael Ibanez

Hello everyone,

The certificate extension is already installed. Yes, I am using Tizen 2.3.1 and I have the certificate for my device in the device profiles.

I am also able to do "Permit to Install Applications" when I right click the device in the Connection Explorer.

Here are the logs I got from the Tizen IDE:

------------[ Problem Occurred window ]-----------------

Cannot install application.

Error code: FATAL_ERROR
Error message: Success
Command: /usr/bin/pkgcmd -q -i -t tpk -p "/opt/usr/apps/tmp/org.example.myaccount-1.0.0-arm.tpk"
Management: Installation or uninstallation is not working temporarily.

---------------------------------------------------------

Launching the Tizen application...
# If you want to see the detailed information,
# please set the logging level to DEBUG in Preferences and check the log file in 'C:\tizen-sdk-data\ide\logs/ide-20151125_100349.log'.

[Deploying the package...]
    RDS: On
[Creating the package...]
    Created the package: D:\Tizen_Workspace\MyAccount\Release\org.example.myaccount-1.0.0-arm.tpk
[Transferring the package...]
    Transferred the package: D:\Tizen_Workspace\MyAccount\Release\org.example.myaccount-1.0.0-arm.tpk -> /opt/usr/apps/tmp
[Installing the package...]
    Uninstalling the package...
path is /opt/usr/apps/tmp/org.example.myaccount-1.0.0-arm.tpk
start process (install)
.
error : 0

end process (fail)
"processing result : FATAL_ERROR [61] failed"
"spend time for pkgcmd is [3267]ms"
cmd_ret:61
(9.956 sec)

daniel kim

Hi,

If this error is not related to certificate, I would suggest you to check this logs file.

   'C:\tizen-sdk-data\ide\logs/ide-20151125_100349.log'

I've observed such error message when I used wrong api version. for example, in case of trying to run Tizen 2.3.1 application on Gear S (Gear S supports Tizen 2.2 yet). it seems that you've tried to run unprivileged api.

Hope this will help you.

Michael Ibanez

Hello everyone,

This issue has finally been Resolved after trying on the 3rd Samsung Z1 device.

Thank you all for your advice and feedback on this matter.

- Michael