I have a problem in the tizen test device,Could you help me?

에 의해 Li KAIYONG

2013년 09월 11일 18:23 영어 (English) 4 댓글

My Tizen test device(Tizen RD_PQ)
have a problem:

When i press the power button,
first it show a TIZEN logo, and then it show 6 rows message:

Dump mode is
dump_panic-RSTST:0x20000000
RAM will be save on UMS or uploaded to
HOST
[LOG EXTRACT]
error:invalid getlog magic
Dump end with
ERROR
Ram Dump eXtractor v5.4

Then,the device stays in this
state.
I tried download a firmware to the device,but the download process
fail again.

Now I need to use this device to
test my tizen app, So i want your help very much.
Could you help me to solve
the problem?

Thank you very much!
Good
regards!

Edited by: Brock Boland on 17 3월, 2014 Reason: Paragraph tags added automatically from tizen_format_fix module.

Responses

4 댓글

Peter Wegner

2013년 09월 11일 21:48

Maybe more details could help... 1. You are Windows or Linux user? Because Thor is available for both... Windows has 1 click Firmware package... http://www.tizenportathon.com/bada/board/technicalResources.do ""Wi-Fi firmware(2.2 SDK) update guide for TIZEN device 1. Click the burton below to download binary file 2. Set the device to download mode Simultaneously press the Power button and Volume Down button while the device is off to enter Download Mode. 3. Update the binary Run the binary and connect the device to a PC while the device is in Download Mode. Confirm the connection status, then press Start to begin the update. If the binary update for the binary is completed successfully, the device automatically reboots. If a problem occurs during the update, repeat the entire process again."" 2. Which Firmware you have tried? Latest 2.2 ?? Or what exactly... filename, source, show link... 3. This is Debug Message... I know this from bada devices if Debug Level is set to Middle or High... Somewhere I have seen this... you can enable/disable... I have forgotten where exactly... but something like this... http://www.tizenexperts.com/2012/05/tizen-developer-device-boot-loader-special-user-mode/ or SDB Commands or... (I will search again, where I saw this...) 4. But before your RD-PQ was working correct? Best Regards

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Peter Wegner

2013년 09월 11일 21:59

https://wiki.tizen.org/wiki/Porting_Guide/BSP_Customization """Example: help ramdump ramdump - Kernel lockup/panic logger Usage: ramdump show klog/dlog - log print on console ramdump show blog - log print on console ramdump save - log save as file on UMS ramdump logo - draw logo ramdump check - check header info""" Maybe one day someone is so friendly to help you... Meanwhile I can tell you, that you are not alone... But this Forum is hard to handle without Search function... Check this out... not exact your Blue Screen but also unanswered... https://developer.tizen.org/forums/general-support/problem-test-device Best Regards